British American Tobacco (also known informally as BAT) is a British multinational tobacco company head quartered in London, United Kingdom. It is the world’s second largest company by sales, with a market-leading position in over 50 countries and operations in around 180 countries.
To stay leading-edge in terms of its technology applications and operational efficiency, BAT was looking for a solution that could centralize and monitor its overall IT assets globally. Although BAT already had a local monitoring system in place, bringing all their information into a central server would help the entire organization get an overall picture of its IT assets.
This central server would allow IT managers to decide upon the technology or equipment required for each organization. They would know what key applications to employ and upgrade for the common good of BAT’s worldwide staff.
Designed and developed by ssd-tech, here’s how the BO reporting process would work:
In order to develop the Reporting Portal, Service Desk Reporting, Slicing & Dicing and Delivery Engine which would be used by BAT staff to generate their reports, ssd-tech’s key deliverable s included:
Development of Reporting Portal consisting of the following :-
Development of Delivery Engine
With a central server and reporting system in place, BAT was able to have an eagle eye view over the various IT applications and assets employed throughout its worldwide operations. With ‘big picture’ knowledge, the organization’s IT managers could select the right technologies to employ, upgrade on outdated systems, and help improve the organization’s operational efficiency – helping BAT maintain its longstanding position as the world’s leading edge tobacco company.