by Tariqur Rahman
We are living in an increasingly digitized era, with more mobile internet-connected devices than people. The proliferation of mobile devices today have had a significant impact not only on the consumer front, but also on businesses worldwide. Gone are the days where a single mobile device would suffice for today’s mobile workforce. In fact, IDC predicts there will be 1.3 billion mobile workers in 2015 and Gartner forecasts that 4.9 billion connected things will be in use in the same year, up 30 percent from 2014, and will reach 25 billion by 2020. With more mobile devices expected to hit the market in the coming years, it is clear that there will be a greater shift in the way organizations manage and optimize resources.
What does this mean to organizations today? What are the implications of an increasingly mobile workforce, and can these organizations leverage Megatrends like Mobility and Cloud to enhance their businesses? Let’s break these pertinent questions down to bit sized pieces.
What is Enterprise Mobility?
Enterprise mobility is a term that describes a shift in work habits, with more employees working out of the office and using mobile devices and cloud services to perform business tasks. Given its widely accepted role in improving the overall responsiveness, agility, and flexibility of an organization, enterprise mobility has truly transformed into a competitive requirement in today’s marketplace. In fact, according to Global Industry Analysts, the global market for Enterprise Mobility is projected to reach US$218 billion by 2018, driven by globalization of businesses, workforce decentralization, and increase in number of mobile workers.
What does this mean for Enterprises?
While mobility can enhance working experiences for today’s dynamic workforce, enterprises are having its hands full trying to find the right balance when addressing this Megatrend, especially when it comes to data security.
According to Gartner, a recurring theme in many organizations is their struggle with mobile governance. Gartner defines governance as the management of people, policy and process issues. Enterprises often organize their people into functional silos (for example, human resources, legal, business managers, security group, networking group, application group or workstation group) to improve operational efficiency. Such an organizational structure makes it difficult to solve mobility problems because the solutions often span many operational domains.
A good example of this is the bring your own device (BYOD) policy challenge. BYOD policies are not simply a matter of asking the security team to assess risk; they will also require input from users, business units, human resources, legal, support personnel, application developers and the networking team.
Because of this, many enterprises tend to focus on a single overriding mobility issue (for example, security). However, the desire to focus on a single issue can mask other important issues and result in unintended consequences. For instance, IT may decide to minimize risk by mandating that all BYOD devices access enterprise resources using server-hosted virtual desktop (SHVD) technology so that sensitive data is kept off the device. But the decision to use SHVD technology may worsen user experience (thereby decreasing productivity) and increase wireless LAN (WLAN) dependency (possibly requiring WLAN capital improvements) compared with other mobile solutions.
What can Enterprises do to leverage Mobility?
So, what can enterprises do? The crucial question is not “What Enterprises can do to address the effects of today’s Megatrends like Mobility (for example BYOD)”, but rather “How Enterprises can leverage Megatrends like Mobility”.
Each organization first needs to understand its end goal, then deploy a strategy. For example, if an enterprise believes that maximizing user experience is important for a particular mobile solution, then the enterprise may decide to build a resident mobile application instead of mandating the use of SHVD.
Gartner explains that Enterprises should create mobile solutions using an enterprise-wide architectural methodology. An architectural methodology helps IT by providing a framework to consider all of the major issues, highlight interdependencies and facilitate decision making between conflicting trade-offs. Nemertes Research underscores this fact by stating that companies that have developed strategies, increase the impact of mobility solutions on business sales generation by more than 15% when compared with companies that deploy mobility without a strategy.
This is where Onubha, by SSD-TECH, comes into play. Onubha is the ultimate network companion, offering organizations the flexibility and control of precise IT customization and personalization – from Internet Protocols (IP) to Voice and SMS communications. It strategically centralizes, comprehends, ensures and safeguards an organization’s network communications – be it Internet, IP telephony, SMS or Customer Engagement. In an era where Megatrends like Mobility can be a disruptive force for organizations, Onubha brings order and leverages these Megatrends by enabling an organization with visibility, manageability, intelligent policy management and high capacity. Brief enumeration of these are as follows:
INTELLIGENCE POLICY MANAGEMENT
With everything an organization needs to leverage Mobility at their fingertips, Onubha empowers enterprises with an unfair advantage of having the most reliable and robust communication network in place, demanding the least supervision, which in turn, allows organizations the time and focus they need to concentrate on their core business.
Onubha will be officially launched at the upcoming CommunicAsia 2015 (from 2 – 5 June 2015), where leaders in the field of Information and Communications Technology (ICT) will come together to unveil the latest innovative technologies from Big Data, Business Analytics, Cloud technologies, IoT, to Zigbee.
Tariqur Rahman is Tech Pre-Sales Engineer at SSD-TECH. He can be reached at firstname.lastname@example.org